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Who can sign up for PicnicHealth?
There are two ways to get a PicnicHealth account. If you are eligible for one of our research studies, you can join a study and get a free PicnicHealth account.…
- 1 yr ago
- 372
- Signing Up
What does PicnicHealth do?
PicnicHealth collects, digitizes, and secures your medical records—then arranges everything in one intuitive timeline. No need to worry about a note from your doctor or the results from a lab.…
- updated 1 yr ago
- 2,236
- About PicnicHealth
How often will you need my insurance information?
As long as you have the same insurance, we only need this information once in order to keep your PicnicHealth Timeline up-to-date. If you change insurance companies,…
- updated 3 yrs ago
- 310
- Record Collection
I’ve already collected some of my medical records. Can I send them to you?
Absolutely! We can accept records via mail, email, fax, CD, Dropbox, and Box. After signing up, send a quick email to help@picnichealth.com and we’ll help with the details.
- updated 3 yrs ago
- 486
- Record Collection
My doctor charges me fees to get copies of my records. Will you pass those on to me?
Absolutely not. We always ask offices to send us the bill directly, but if you get one accidentally just send a copy of the invoice to help@picnichealth.com and we’ll take care of it.
- 3 yrs ago
- 660
- Record Collection
How do I cancel my account?
We’ll be sad to see you go, but if you need to cancel your account for whatever reason, send an email to help@picnichealth.com.
- 3 yrs ago
- 1,209
- Your Account
What is PHI?
PHI stands for Protected Health Information. It includes any information that a covered entity, like a provider or insurer, collects about one’s health status, care,…
- 3 yrs ago
- 253
- Privacy & Security
I think I was billed incorrectly, what should I do?
Please email help@picnichealth.com directly if you believe you were charged incorrectly. If possible, please provide a copy of your receipt(s) so we can get it fixed.
- 3 yrs ago
- 679
- Pricing & Payment

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All articles

Who can sign up for PicnicHealth?

What does PicnicHealth do?

How often will you need my insurance information?

I’ve already collected some of my medical records. Can I send them to you?

My doctor charges me fees to get copies of my records. Will you pass those on to me?

How do I cancel my account?

What is PHI?

I think I was billed incorrectly, what should I do?

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