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New to PicnicHealth? Start here!

When I first view my PicnicHealth timeline, will it be complete?
When you first see your timeline, it's possible that some of your medical records are not yet available. That's because PicnicHealth is still working hard to collect them for you.…
- 1 yr ago
- 196
- Signing Up
How do I set up an account for someone else?
After you’ve added your name and email address, tell us who you’d like to collect records for by selecting an option in the “I want to collect records for…” dropdown.…
- 1 yr ago
- 107
- Signing Up
Why do you need my Social Security Number?
We need the last 4 digits of your social security number (SSN) in order to retrieve your medical records from your doctor. Most doctor’s offices require your date of birth and last 4 digits of your…
- 1 yr ago
- 94
- Signing Up
I can’t get my signature to look right. Is there any other way for me to add it?
If you’re having trouble signing electronically on your computer or smartphone, you have the option of uploading your signature. Just write your signature on a blank,…
- 1 yr ago
- 62
- Signing Up
How many doctors should I add?
As many as you'd like - but, ideally you should add every doctor or hospital you’ve seen in the past 7+ years. If you don’t recall all of their information, you can just provide their name and city,…
- 1 yr ago
- 130
- Signing Up
How much information do you need to get my records?
When you add a new doctor or facility, you’ll be asked the doctor’s name and specialty, the facility name, the location of the office/hospital, and when you were last seen there.…
- 1 yr ago
- 129
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New to PicnicHealth? Start here!

Hi, how can we help?

Signing Up

When I first view my PicnicHealth timeline, will it be complete?

How do I set up an account for someone else?

Why do you need my Social Security Number?

I can’t get my signature to look right. Is there any other way for me to add it?

How many doctors should I add?

How much information do you need to get my records?

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