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Using Your Timeline

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Learn how to get the most out of your PicnicHealth timeline.

How do PicnicHealth’s AI features work?
Important: AI tools are not a substitute for professional medical advice, diagnosis or treatment. PicnicHealth includes AI tools to help you make sense of your medical records.…
- updated 2 mths ago
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- Using Your Timeline
Can I see what my records will look like in my PicnicHealth account?
Yes! You can view a sample account here. We call it your PicnicHealth Timeline because you can see your care journey from start to finish, with all your visits from all your doctors in chronological…
- updated 2 yrs ago
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- Using Your Timeline
What happens if I end my subscription? Can I take my records with me?
Your records are yours. You can always access the records we’ve already collected in your Timeline or download them for safekeeping, but some features of PicnicHealth require an active subscription,…
- updated 2 yrs ago
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- Using Your Timeline
Can I share records with family and doctors?
Yes. If you click the "Share" button in the top bar of your account, you can add a new person to share your timeline with and see anyone you’ve shared your timeline with previously.…
- updated 2 yrs ago
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- Using Your Timeline
When I first view my PicnicHealth timeline, will it be complete?
When you first see your timeline, it's likely that some of your medical records are not yet available. That's because PicnicHealth is still working hard to collect them for you.…
- updated 2 yrs ago
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- Using Your Timeline
What should I do if I notice there are medical records missing from my PicnicHealth timeline?
In the first month, some records might be missing because PicnicHealth is still collecting them for you. Double-check your Requests page if you want to see if we’re working on a request for those…
- updated 2 yrs ago
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- Using Your Timeline
I noticed an error on my timeline, how can I get it fixed?
It depends on the error. If you see that there was an error with PicnicHealth processing your record (ex. the wrong date is added, or a lab value is transferred over incorrectly),…
- updated 2 yrs ago
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- Using Your Timeline
How can I see records from only a particular doctor?
When you’re looking at your Timeline, click the "Doctor" button at the top right of your screen. This will open a dropdown of all the doctors we have on your timeline so far.…
- updated 2 yrs ago
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- Using Your Timeline
How do I download my records?
In your PicnicHealth account, you’re able to download records for specific visits or download all the records we’ve collected for you so far. To download specific records,…
- updated 2 yrs ago
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- Using Your Timeline

Learn how to get the most out of your PicnicHealth timeline.

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