Privacy & Security

Are you going to share information with my insurance company?
No. We never send any of your medical info to your insurance company.
Can I delete my medical records from PicnicHealth?
You may choose to delete your medical records from PicnicHealth’s servers at any time and for any reason. Just email PicnicHealth at help@picnichealt...
Will my medical records be secure?
Thousands of people use PicnicHealth to track their health histories, so we take privacy very seriously. We’ll never share your data without your perm...
How can you make my records de-identified for research?
Our process is fairly sophisticated. We don’t just redact your records by crossing out or deleting your name. When preparing records to share with res...
If I volunteer to contribute my info to research, who will be able to see my medical records?
If you sign up to participate in a study, you're agreeing to share your medical records with researchers and organizations working with PicnicHealth o...
What is HIPAA?
HIPAA stands for the Health Information Portability and Accountability Act. It’s a U.S. law that was passed in 1996. The law has several elements, inc...
What does “informed consent” mean?
Informed consent is the process for ethically obtaining a patient’s approval to perform healthcare services or disclose health information about them....
What is PHI?
PHI stands for Protected Health Information. It includes any information that a covered entity, like a provider or insurer, collects about one’s healt...