Using Picnic AI

Picnic is PicnicHealth's built-in AI health assistant. It can help you find information in your records, understand medical terms, and organize your health history. Picnic AI is for informational purposes only and is not a substitute for advice from your doctor or care team.

AI Search — Ask questions about your records:

1. Click the magnifying glass icon in the top navigation bar, or click the search bar on your Health Dashboard.

2. Type a question (for example, "When was my last MRI?" or "What medications am I on?") or type a keyword.

3. Picnic will return answers with links to the specific records that support each result.

4. Click any result to open the original document.

Smart Highlights — Look up unfamiliar medical terms:

1. While reading any record or note in your account, use your cursor to highlight a word or phrase you do not understand.

2. A small button will appear — click it.

3. A plain-language explanation will appear on screen, using the context of your own health history.

4. Click the X or anywhere outside the box to close it.

Smart Pinboards — Organize records by topic:

Pinboards let you create a custom collection of your most important records, grouped by a health condition or life event (for example, "Diabetes" or "2023 Surgery").

To create a Pinboard using AI suggestions:

1. From your Health Dashboard, click "Create a new Pinboard."

2. A list of suggestions will appear based on your records.

3. Click any suggestion to automatically create a Pinboard with relevant records.

To build your own Pinboard from scratch:

1. From your Health Dashboard, click "Create a new Pinboard" and choose to start from scratch.

2. Give your Pinboard a name.

3. To add a record, find it in your Timeline and click the thumbtack icon on that record.

4. Choose the Pinboard you want to add it to and click "Save."
   

To remove a record from a Pinboard:

1. Open the Pinboard and find the record you want to remove.

2. Click the menu button on that item and select "Unpin."

Turning AI features off:

If you prefer not to use AI features, you can turn them off at any time.

1. Click the Settings icon in the top right corner.

2. Go to "Account Overview" and scroll to the bottom.

3. Find the "AI Features" setting and toggle it to OFF.

When this is turned off, Search, Smart Highlights, and Smart Pinboards will be disabled. PicnicHealth will continue to collect and organize your records.